Deletion of your data

How to delete your account

Deleting your account is done directly from your personal area, without any intervention on our part:

1. Sign in to your BusinessAffinity.fr account.
2. Go to Settings from your profile.
3. In the Account section, click on Delete my account.
4. Confirm your decision — deletion is immediate.

No request by email or form is necessary. Deletion takes place in a few seconds.

What is deleted

When your account is deleted, the following data is permanently erased:

• Your profile (last name, first name, email, photo, city, department)
• Your professional profile, services, portfolio and certifications
• All the needs you have published
• Your responses to needs
• Your reviews given and received
• Your messages in the private messaging
• Your posts in the forum
• Your matching data and calculated affinities
• Your connections and relationships (circle)
• Your authentication tokens (active sessions)

What is kept after deletion

Some data may be kept after account deletion, in accordance with our legal obligations:

• Connection logs: kept for 12 months in accordance with French legislation on the retention of connection data (article L34-1 of the CPCE).
• Any billing data: kept for 10 years in application of the Commercial Code.

This data is kept under restricted access, used only in the event of a legal obligation or judicial request, and is not used for commercial or marketing purposes.

Irreversibility of deletion

Deletion is permanent and irreversible. It is not possible to recover your account, your data or your history after deletion. If you wish to return to the Platform later, you will need to create a new account.

Before deleting your account, we recommend that you:

• download important information exchanged via messaging;
• inform your contacts if necessary;
• retrieve the contact details of Professionals you are currently working with.

Deletion by a legal representative or in the event of death

In the event of a User's death or if a legal representative wishes to request the deletion of a third party's data, please contact us by email at contact@businessaffinity.fr attaching supporting documents (death certificate or document attesting to the capacity of legal representative). We will process the request within a maximum of one month.

Manual deletion request

If you cannot access your account (account blocked, lost email), you can request manual deletion of your data by contacting:

• Email: contact@businessaffinity.fr
• Message subject: "Account deletion request"
• Information to provide: email address associated with the account, first and last name used at registration

We will acknowledge receipt within 72 h and proceed with verification and deletion within a maximum of one month.